How to Cancel Upromise: Cash Back Rewards and Get a Refund
Upromise: Cash Back Rewards subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Upromise: Cash Back Rewards billing.
Cancel Upromise: Cash Back Rewards on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Upromise: Cash Back Rewards in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Upromise: Cash Back Rewards until the current billing period ends, then it will not renew.
Cancel Upromise: Cash Back Rewards on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Upromise: Cash Back Rewards from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Upromise: Cash Back Rewards on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Upromise: Cash Back Rewards
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Upromise: Cash Back Rewards charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Upromise: Cash Back Rewards purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Upromise: Cash Back Rewards users report about billing
Users frequently complain about poor customer service, including unresponsive support and account suspensions without explanation. Many find the surveys and cash-back offers frustrating due to disqualifications, low payouts, and technical issues. The app's functionality, especially after updates, is criticized for lacking features like store search and receipt scanning.
Summarized from 61 recent 1-3 star reviews. Read them before you renew.
Upromise: Cash Back Rewards cancellation: frequently asked questions
Does canceling Upromise: Cash Back Rewards stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Upromise: Cash Back Rewards will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Upromise: Cash Back Rewards?
Refunds are handled by Apple or Google, not by Upromise: Cash Back Rewards directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Upromise: Cash Back Rewards charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Upromise: Cash Back Rewards still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Upromise: Cash Back Rewards as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Upromise: Cash Back Rewards account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Upromise: Cash Back Rewards app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Upromise: Cash Back Rewards right after I cancel?
No. You keep full access to Upromise: Cash Back Rewards until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.