How to Cancel MU：アークエンジェル and Get a Refund
MU：アークエンジェル subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MU：アークエンジェル billing.
Cancel MU：アークエンジェル on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MU：アークエンジェル in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MU：アークエンジェル until the current billing period ends, then it will not renew.
Cancel MU：アークエンジェル on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MU：アークエンジェル from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MU：アークエンジェル on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MU：アークエンジェル
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MU：アークエンジェル charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MU：アークエンジェル purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MU：アークエンジェル users report about billing
Users frequently complain about being unable to log in or start the game due to server capacity issues, with many reporting that all servers are consistently full. There are also widespread complaints about poor management, including unaddressed bugs, unfair treatment of non-paying players, and alleged favoritism towards heavy spenders. Additionally, many users express frustration over aggressive monetization practices, such as pay-to-win mechanics and lack of compensation for bugs affecting paid items.
Summarized from 161 recent 1-3 star reviews. Read them before you renew.
MU：アークエンジェル cancellation: frequently asked questions
Does canceling MU：アークエンジェル stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MU：アークエンジェル will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MU：アークエンジェル?
Refunds are handled by Apple or Google, not by MU：アークエンジェル directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MU：アークエンジェル charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MU：アークエンジェル still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MU：アークエンジェル as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my MU：アークエンジェル account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MU：アークエンジェル app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MU：アークエンジェル right after I cancel?
No. You keep full access to MU：アークエンジェル until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.