How to Cancel Mastercard Travel Experiences and Get a Refund
Mastercard Travel Experiences subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mastercard Travel Experiences billing.
Cancel Mastercard Travel Experiences on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Mastercard Travel Experiences in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Mastercard Travel Experiences until the current billing period ends, then it will not renew.
Cancel Mastercard Travel Experiences on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Mastercard Travel Experiences from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Mastercard Travel Experiences on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Mastercard Travel Experiences
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mastercard Travel Experiences charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Mastercard Travel Experiences purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Mastercard Travel Experiences users report about billing
Users frequently report login issues, including password resets not working, Face ID not being remembered, and autofill incompatibility. Many also complain that the app does not recognize valid Mastercards or allow registration. Basic features like exporting vouchers to Apple Wallet are missing.
Summarized from 12 recent 1-3 star reviews. Read them before you renew.
Mastercard Travel Experiences cancellation: frequently asked questions
Does canceling Mastercard Travel Experiences stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mastercard Travel Experiences will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Mastercard Travel Experiences?
Refunds are handled by Apple or Google, not by Mastercard Travel Experiences directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mastercard Travel Experiences charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Mastercard Travel Experiences still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Mastercard Travel Experiences as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Mastercard Travel Experiences account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mastercard Travel Experiences app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Mastercard Travel Experiences right after I cancel?
No. You keep full access to Mastercard Travel Experiences until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.