How to Cancel Merge Hotel Empire－Design Game and Get a Refund
Merge Hotel Empire－Design Game subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Merge Hotel Empire－Design Game billing.
Cancel Merge Hotel Empire－Design Game on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Merge Hotel Empire－Design Game in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Merge Hotel Empire－Design Game until the current billing period ends, then it will not renew.
Cancel Merge Hotel Empire－Design Game on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Merge Hotel Empire－Design Game from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Merge Hotel Empire－Design Game on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Merge Hotel Empire－Design Game
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Merge Hotel Empire－Design Game charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Merge Hotel Empire－Design Game purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Merge Hotel Empire－Design Game users report about billing
Users frequently complain about the game's heavy reliance on in-app purchases to progress, with energy and gems depleting too quickly and taking too long to replenish. Many also criticize aggressive monetization tactics, such as constant pop-ups and misleading offers, as well as technical issues like slow loading times and glitches.
Summarized from 41 recent 1-3 star reviews. Read them before you renew.
Merge Hotel Empire－Design Game cancellation: frequently asked questions
Does canceling Merge Hotel Empire－Design Game stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Merge Hotel Empire－Design Game will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Merge Hotel Empire－Design Game?
Refunds are handled by Apple or Google, not by Merge Hotel Empire－Design Game directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Merge Hotel Empire－Design Game charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Merge Hotel Empire－Design Game still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Merge Hotel Empire－Design Game as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Merge Hotel Empire－Design Game account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Merge Hotel Empire－Design Game app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Merge Hotel Empire－Design Game right after I cancel?
No. You keep full access to Merge Hotel Empire－Design Game until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.