How to Cancel Yandex Market for Sellers・B2B and Get a Refund
Yandex Market for Sellers・B2B subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Yandex Market for Sellers・B2B billing.
Cancel Yandex Market for Sellers・B2B on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Yandex Market for Sellers・B2B in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Yandex Market for Sellers・B2B until the current billing period ends, then it will not renew.
Cancel Yandex Market for Sellers・B2B on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Yandex Market for Sellers・B2B from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Yandex Market for Sellers・B2B on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Yandex Market for Sellers・B2B
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Yandex Market for Sellers・B2B charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Yandex Market for Sellers・B2B purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Yandex Market for Sellers・B2B users report about billing
Users overwhelmingly complain about a recent update that transformed the mobile app into a desktop-like version, making it cluttered and difficult to use on small screens. Many express frustration with the loss of intuitive features, such as quick access to order statuses, product images, and analytics, which were available in the previous version. The update has significantly slowed workflow and made tasks like managing inventory and prices cumbersome.
Summarized from 48 recent 1-3 star reviews. Read them before you renew.
Yandex Market for Sellers・B2B cancellation: frequently asked questions
Does canceling Yandex Market for Sellers・B2B stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Yandex Market for Sellers・B2B will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Yandex Market for Sellers・B2B?
Refunds are handled by Apple or Google, not by Yandex Market for Sellers・B2B directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Yandex Market for Sellers・B2B charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Yandex Market for Sellers・B2B still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Yandex Market for Sellers・B2B as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Yandex Market for Sellers・B2B account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Yandex Market for Sellers・B2B app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Yandex Market for Sellers・B2B right after I cancel?
No. You keep full access to Yandex Market for Sellers・B2B until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.