How to Cancel WePlay - Games, Chat & Friends and Get a Refund
WePlay - Games, Chat & Friends subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about WePlay - Games, Chat & Friends billing.
Cancel WePlay - Games, Chat & Friends on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find WePlay - Games, Chat & Friends in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to WePlay - Games, Chat & Friends until the current billing period ends, then it will not renew.
Cancel WePlay - Games, Chat & Friends on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select WePlay - Games, Chat & Friends from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling WePlay - Games, Chat & Friends on its own does not stop billing, you must cancel the subscription here.
How to get a refund for WePlay - Games, Chat & Friends
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the WePlay - Games, Chat & Friends charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the WePlay - Games, Chat & Friends purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What WePlay - Games, Chat & Friends users report about billing
Users frequently complain about unfair account bans without valid reasons, poor customer support, and unreliable in-game transactions. Many report losing money or in-game currency due to bugs, false reports, or sudden account blocks. Additional issues include excessive battery drain, network problems, and a lack of moderation for abusive behavior.
Summarized from 223 recent 1-3 star reviews. Read them before you renew.
WePlay - Games, Chat & Friends cancellation: frequently asked questions
Does canceling WePlay - Games, Chat & Friends stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date WePlay - Games, Chat & Friends will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from WePlay - Games, Chat & Friends?
Refunds are handled by Apple or Google, not by WePlay - Games, Chat & Friends directly. On iPhone, go to reportaproblem.apple.com, sign in, find the WePlay - Games, Chat & Friends charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is WePlay - Games, Chat & Friends still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows WePlay - Games, Chat & Friends as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my WePlay - Games, Chat & Friends account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the WePlay - Games, Chat & Friends app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to WePlay - Games, Chat & Friends right after I cancel?
No. You keep full access to WePlay - Games, Chat & Friends until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.