How to Cancel Runna：あなたのランニングアプリ＆コーチ and Get a Refund
Runna：あなたのランニングアプリ＆コーチ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Runna：あなたのランニングアプリ＆コーチ billing.
Cancel Runna：あなたのランニングアプリ＆コーチ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Runna：あなたのランニングアプリ＆コーチ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Runna：あなたのランニングアプリ＆コーチ until the current billing period ends, then it will not renew.
Cancel Runna：あなたのランニングアプリ＆コーチ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Runna：あなたのランニングアプリ＆コーチ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Runna：あなたのランニングアプリ＆コーチ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Runna：あなたのランニングアプリ＆コーチ
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Runna：あなたのランニングアプリ＆コーチ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Runna：あなたのランニングアプリ＆コーチ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Runna：あなたのランニングアプリ＆コーチ users report about billing
Users frequently complain about the app's high cost relative to its features, with many finding it overpriced compared to free alternatives. Technical issues like syncing problems, inaccurate distance tracking, and glitchy behavior are common frustrations. Many also criticize the AI coaching as ineffective, particularly for marathon training where pacing is often unrealistic or poorly adapted to individual needs.
Summarized from 45 recent 1-3 star reviews. Read them before you renew.
Runna：あなたのランニングアプリ＆コーチ cancellation: frequently asked questions
Does canceling Runna：あなたのランニングアプリ＆コーチ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Runna：あなたのランニングアプリ＆コーチ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Runna：あなたのランニングアプリ＆コーチ?
Refunds are handled by Apple or Google, not by Runna：あなたのランニングアプリ＆コーチ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Runna：あなたのランニングアプリ＆コーチ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Runna：あなたのランニングアプリ＆コーチ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Runna：あなたのランニングアプリ＆コーチ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Runna：あなたのランニングアプリ＆コーチ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Runna：あなたのランニングアプリ＆コーチ app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Runna：あなたのランニングアプリ＆コーチ right after I cancel?
No. You keep full access to Runna：あなたのランニングアプリ＆コーチ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.