Социальное Такси
App Store · Департамент транспорта Москвы

How to Cancel Социальное Такси and Get a Refund

Социальное Такси subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Социальное Такси billing.

Cancel Социальное Такси on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Социальное Такси in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Социальное Такси until the current billing period ends, then it will not renew.

Cancel Социальное Такси on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Социальное Такси from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Социальное Такси on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Социальное Такси

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Социальное Такси charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Социальное Такси purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Социальное Такси users report about billing

Users report widespread issues with registration, often encountering errors stating they are 'not an employee' of a company. Many complain the app simply doesn't function, showing server errors or failing to connect. Even when operational, taxis frequently don't arrive on time or are unavailable for booking.

Registration impossible (employee error)App not functioning/server errorsTaxis unavailable or late

Summarized from 30 recent 1-3 star reviews. Read them before you renew.

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Социальное Такси cancellation: frequently asked questions

Does canceling Социальное Такси stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Социальное Такси will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Социальное Такси?

Refunds are handled by Apple or Google, not by Социальное Такси directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Социальное Такси charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Социальное Такси still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Социальное Такси as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Социальное Такси account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Социальное Такси app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Социальное Такси right after I cancel?

No. You keep full access to Социальное Такси until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Социальное Такси
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