How to Cancel Storyteller Game and Get a Refund
Storyteller Game subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Storyteller Game billing.
Cancel Storyteller Game on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Storyteller Game in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Storyteller Game until the current billing period ends, then it will not renew.
Cancel Storyteller Game on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Storyteller Game from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Storyteller Game on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Storyteller Game
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Storyteller Game charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Storyteller Game purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Storyteller Game users report about billing
Users are frustrated that the app requires a Netflix subscription to play, with many unaware of this requirement before downloading. Several players report being stuck on specific levels due to bugs or unclear mechanics. Some find the game too short or repetitive after completing it.
Summarized from 18 recent 1-3 star reviews. Read them before you renew.
Storyteller Game cancellation: frequently asked questions
Does canceling Storyteller Game stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Storyteller Game will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Storyteller Game?
Refunds are handled by Apple or Google, not by Storyteller Game directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Storyteller Game charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Storyteller Game still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Storyteller Game as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Storyteller Game account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Storyteller Game app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Storyteller Game right after I cancel?
No. You keep full access to Storyteller Game until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.