How to Cancel Ruangguru CAMP and Get a Refund
Ruangguru CAMP subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Ruangguru CAMP billing.
Cancel Ruangguru CAMP on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Ruangguru CAMP in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Ruangguru CAMP until the current billing period ends, then it will not renew.
Cancel Ruangguru CAMP on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Ruangguru CAMP from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Ruangguru CAMP on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Ruangguru CAMP
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Ruangguru CAMP charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Ruangguru CAMP purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
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Ruangguru CAMP cancellation: frequently asked questions
Does canceling Ruangguru CAMP stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Ruangguru CAMP will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Ruangguru CAMP?
Refunds are handled by Apple or Google, not by Ruangguru CAMP directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Ruangguru CAMP charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Ruangguru CAMP still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Ruangguru CAMP as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Ruangguru CAMP account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Ruangguru CAMP app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Ruangguru CAMP right after I cancel?
No. You keep full access to Ruangguru CAMP until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.