How to Cancel Jornada do Estudante and Get a Refund
Jornada do Estudante subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Jornada do Estudante billing.
Cancel Jornada do Estudante on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Jornada do Estudante in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Jornada do Estudante until the current billing period ends, then it will not renew.
Cancel Jornada do Estudante on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Jornada do Estudante from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Jornada do Estudante on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Jornada do Estudante
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Jornada do Estudante charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Jornada do Estudante purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Jornada do Estudante users report about billing
Users primarily complain about technical issues preventing login or access, frustration over not being approved for financial benefits despite meeting criteria, and frequent app crashes or errors. Many express dissatisfaction with the app's functionality and perceived unfairness in eligibility.
Summarized from 49 recent 1-3 star reviews. Read them before you renew.
Jornada do Estudante cancellation: frequently asked questions
Does canceling Jornada do Estudante stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Jornada do Estudante will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Jornada do Estudante?
Refunds are handled by Apple or Google, not by Jornada do Estudante directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Jornada do Estudante charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Jornada do Estudante still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Jornada do Estudante as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Jornada do Estudante account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Jornada do Estudante app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Jornada do Estudante right after I cancel?
No. You keep full access to Jornada do Estudante until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.