How to Cancel Hello bank! Bourse and Get a Refund
Hello bank! Bourse subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Hello bank! Bourse billing.
Cancel Hello bank! Bourse on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Hello bank! Bourse in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Hello bank! Bourse until the current billing period ends, then it will not renew.
Cancel Hello bank! Bourse on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Hello bank! Bourse from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Hello bank! Bourse on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Hello bank! Bourse
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Hello bank! Bourse charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Hello bank! Bourse purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Hello bank! Bourse users report about billing
Users frequently complain about the app's outdated and confusing interface, frequent technical issues including login problems and update loops, and the inconvenience of needing a separate app for banking and stock trading. Many express frustration with missing features, poor customer service, and consider switching to competitors.
Summarized from 35 recent 1-3 star reviews. Read them before you renew.
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Hello bank! Bourse cancellation: frequently asked questions
Does canceling Hello bank! Bourse stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Hello bank! Bourse will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Hello bank! Bourse?
Refunds are handled by Apple or Google, not by Hello bank! Bourse directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Hello bank! Bourse charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Hello bank! Bourse still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Hello bank! Bourse as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Hello bank! Bourse account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Hello bank! Bourse app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Hello bank! Bourse right after I cancel?
No. You keep full access to Hello bank! Bourse until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.