Fies Caixa
App Store · Caixa Econômica Federal

How to Cancel Fies Caixa and Get a Refund

Fies Caixa subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Fies Caixa billing.

Cancel Fies Caixa on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Fies Caixa in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Fies Caixa until the current billing period ends, then it will not renew.

Cancel Fies Caixa on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Fies Caixa from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Fies Caixa on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Fies Caixa

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Fies Caixa charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Fies Caixa purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Fies Caixa users report about billing

Users frequently report that the app is unreliable, with constant errors and crashes. Many complain about difficulties accessing and generating payment slips, especially outside business hours. Additionally, users face issues with outdated or incorrect personal data and inability to view contracts or payment history.

Frequent errors and crashesDifficulty generating payment slipsOutdated or incorrect data

Summarized from 438 recent 1-3 star reviews. Read them before you renew.

Fies Caixa cancellation: frequently asked questions

Does canceling Fies Caixa stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Fies Caixa will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Fies Caixa?

Refunds are handled by Apple or Google, not by Fies Caixa directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Fies Caixa charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Fies Caixa still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Fies Caixa as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Fies Caixa account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Fies Caixa app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Fies Caixa right after I cancel?

No. You keep full access to Fies Caixa until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Fies Caixa
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews
How to Cancel Fies Caixa & Get a Refund (App Store) | Unstar