How to Cancel Allianz ePA-App and Get a Refund
Allianz ePA-App subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Allianz ePA-App billing.
Cancel Allianz ePA-App on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Allianz ePA-App in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Allianz ePA-App until the current billing period ends, then it will not renew.
Cancel Allianz ePA-App on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Allianz ePA-App from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Allianz ePA-App on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Allianz ePA-App
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Allianz ePA-App charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Allianz ePA-App purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Allianz ePA-App users report about billing
Users frequently report login issues, including endless loops between apps and failed authentication methods. Many complain about poor functionality, such as doctors being unable to access or upload data, and the app crashing during searches. The app is also criticized for being overly complicated, requiring multiple Allianz apps that don't integrate well.
Summarized from 49 recent 1-3 star reviews. Read them before you renew.
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Allianz ePA-App cancellation: frequently asked questions
Does canceling Allianz ePA-App stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Allianz ePA-App will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Allianz ePA-App?
Refunds are handled by Apple or Google, not by Allianz ePA-App directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Allianz ePA-App charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Allianz ePA-App still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Allianz ePA-App as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Allianz ePA-App account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Allianz ePA-App app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Allianz ePA-App right after I cancel?
No. You keep full access to Allianz ePA-App until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.