How to Cancel IKEA Home smart and Get a Refund
IKEA Home smart subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about IKEA Home smart billing.
Cancel IKEA Home smart on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find IKEA Home smart in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to IKEA Home smart until the current billing period ends, then it will not renew.
Cancel IKEA Home smart on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select IKEA Home smart from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling IKEA Home smart on its own does not stop billing, you must cancel the subscription here.
How to get a refund for IKEA Home smart
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the IKEA Home smart charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the IKEA Home smart purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What IKEA Home smart users report about billing
Users frequently report issues with Matter-compatible devices frequently disconnecting or failing to add, unreliable app connectivity with the hub, and broken or inconsistent features like adaptive lighting, scenes, and automations. Many also mention problems with HomeKit integration, including phantom devices and unresponsive bulbs.
Summarized from 21 recent 1-3 star reviews. Read them before you renew.
IKEA Home smart cancellation: frequently asked questions
Does canceling IKEA Home smart stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date IKEA Home smart will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from IKEA Home smart?
Refunds are handled by Apple or Google, not by IKEA Home smart directly. On iPhone, go to reportaproblem.apple.com, sign in, find the IKEA Home smart charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is IKEA Home smart still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows IKEA Home smart as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my IKEA Home smart account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the IKEA Home smart app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to IKEA Home smart right after I cancel?
No. You keep full access to IKEA Home smart until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.