How to Cancel Controle Vivo Vivo TV and Get a Refund
Controle Vivo Vivo TV subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Controle Vivo Vivo TV billing.
Cancel Controle Vivo Vivo TV on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Controle Vivo Vivo TV in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Controle Vivo Vivo TV until the current billing period ends, then it will not renew.
Cancel Controle Vivo Vivo TV on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Controle Vivo Vivo TV from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Controle Vivo Vivo TV on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Controle Vivo Vivo TV
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Controle Vivo Vivo TV charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Controle Vivo Vivo TV purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Controle Vivo Vivo TV users report about billing
Users frequently report that the app stops working after previously functioning well, often after device or app updates. Many struggle with the app failing to recognize or connect to their decoders, even when on the same Wi-Fi network. Additionally, the lack of an alphanumeric keyboard for logging into services is a common frustration.
Summarized from 15 recent 1-3 star reviews. Read them before you renew.
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Controle Vivo Vivo TV cancellation: frequently asked questions
Does canceling Controle Vivo Vivo TV stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Controle Vivo Vivo TV will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Controle Vivo Vivo TV?
Refunds are handled by Apple or Google, not by Controle Vivo Vivo TV directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Controle Vivo Vivo TV charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Controle Vivo Vivo TV still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Controle Vivo Vivo TV as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Controle Vivo Vivo TV account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Controle Vivo Vivo TV app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Controle Vivo Vivo TV right after I cancel?
No. You keep full access to Controle Vivo Vivo TV until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.