How to Cancel moveco（ 移動でポイントが貯まるエコ活アプリ ） and Get a Refund
moveco（ 移動でポイントが貯まるエコ活アプリ ） subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about moveco（ 移動でポイントが貯まるエコ活アプリ ） billing.
Cancel moveco（ 移動でポイントが貯まるエコ活アプリ ） on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find moveco（ 移動でポイントが貯まるエコ活アプリ ） in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to moveco（ 移動でポイントが貯まるエコ活アプリ ） until the current billing period ends, then it will not renew.
Cancel moveco（ 移動でポイントが貯まるエコ活アプリ ） on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select moveco（ 移動でポイントが貯まるエコ活アプリ ） from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling moveco（ 移動でポイントが貯まるエコ活アプリ ） on its own does not stop billing, you must cancel the subscription here.
How to get a refund for moveco（ 移動でポイントが貯まるエコ活アプリ ）
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the moveco（ 移動でポイントが貯まるエコ活アプリ ） charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the moveco（ 移動でポイントが貯まるエコ活アプリ ） purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What moveco（ 移動でポイントが貯まるエコ活アプリ ） users report about billing
Users frequently complain about the app's sudden and unannounced changes to point exchange rates, making previously accumulated points nearly worthless. Many also report difficulty in exchanging points for gifts due to limited availability or technical issues. Additionally, there are complaints about frequent misrecognition of movement and poor app functionality.
Summarized from 62 recent 1-3 star reviews. Read them before you renew.
moveco（ 移動でポイントが貯まるエコ活アプリ ） cancellation: frequently asked questions
Does canceling moveco（ 移動でポイントが貯まるエコ活アプリ ） stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date moveco（ 移動でポイントが貯まるエコ活アプリ ） will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from moveco（ 移動でポイントが貯まるエコ活アプリ ）?
Refunds are handled by Apple or Google, not by moveco（ 移動でポイントが貯まるエコ活アプリ ） directly. On iPhone, go to reportaproblem.apple.com, sign in, find the moveco（ 移動でポイントが貯まるエコ活アプリ ） charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is moveco（ 移動でポイントが貯まるエコ活アプリ ） still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows moveco（ 移動でポイントが貯まるエコ活アプリ ） as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my moveco（ 移動でポイントが貯まるエコ活アプリ ） account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the moveco（ 移動でポイントが貯まるエコ活アプリ ） app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to moveco（ 移動でポイントが貯まるエコ活アプリ ） right after I cancel?
No. You keep full access to moveco（ 移動でポイントが貯まるエコ活アプリ ） until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.