comotto for Supporters
App Store · 株式会社NTTドコモ

How to Cancel comotto for Supporters and Get a Refund

comotto for Supporters subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about comotto for Supporters billing.

Cancel comotto for Supporters on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find comotto for Supporters in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to comotto for Supporters until the current billing period ends, then it will not renew.

Cancel comotto for Supporters on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select comotto for Supporters from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling comotto for Supporters on its own does not stop billing, you must cancel the subscription here.

How to get a refund for comotto for Supporters

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the comotto for Supporters charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the comotto for Supporters purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What comotto for Supporters users report about billing

Users primarily complain about the app being slow to launch, having excessive ads despite being a paid service, and making it difficult to access the main feature, 'Imadoko Search'. Many users express frustration with the app's interface and unnecessary features, preferring a simpler, dedicated app for location tracking.

Slow app launchExcessive adsDifficult Imadoko Search access

Summarized from 43 recent 1-3 star reviews. Read them before you renew.

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comotto for Supporters cancellation: frequently asked questions

Does canceling comotto for Supporters stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date comotto for Supporters will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from comotto for Supporters?

Refunds are handled by Apple or Google, not by comotto for Supporters directly. On iPhone, go to reportaproblem.apple.com, sign in, find the comotto for Supporters charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is comotto for Supporters still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows comotto for Supporters as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my comotto for Supporters account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the comotto for Supporters app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to comotto for Supporters right after I cancel?

No. You keep full access to comotto for Supporters until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for comotto for Supporters
Every 1-3 star review, grouped by complaint, with filters and search.
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