How to Cancel Skiinfo and Get a Refund
Skiinfo subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Skiinfo billing.
Cancel Skiinfo on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Skiinfo in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Skiinfo until the current billing period ends, then it will not renew.
Cancel Skiinfo on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Skiinfo from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Skiinfo on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Skiinfo
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Skiinfo charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Skiinfo purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Skiinfo users report about billing
Users frequently complain about outdated or inaccurate snow and slope information, making the app unreliable for trip planning. Many are frustrated with recent app updates that introduced poor design, mandatory social media logins, and excessive ads, degrading usability. Frequent bugs, connectivity issues without WiFi, and missing data for certain ski resorts further diminish the app's functionality.
Summarized from 133 recent 1-3 star reviews. Read them before you renew.
Skiinfo cancellation: frequently asked questions
Does canceling Skiinfo stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Skiinfo will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Skiinfo?
Refunds are handled by Apple or Google, not by Skiinfo directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Skiinfo charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Skiinfo still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Skiinfo as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Skiinfo account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Skiinfo app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Skiinfo right after I cancel?
No. You keep full access to Skiinfo until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.