Progressive

Progressive

iOS

Progressive Insurance

(783,406 total reviews)
Finance

Negative Reviews

0

negative reviews found

What users complain about in Progressive

Users frequently complain about billing issues, including unexpected rate increases and fees. Many report poor customer service experiences, with unresolved problems and unhelpful representatives. The app also receives criticism for technical glitches, lack of multi-user access, and invasive tracking requests.

  • Billing and rate increasesHigh
  • Poor customer serviceHigh
  • App technical issuesMedium

AI summary of 207 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Progressive?

Negative reviews on Progressive cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Progressive rated on App Store?

Progressive has an average rating of 4.8 stars from 783,406 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Progressive have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Progressive, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Progressive worth installing in 2026?

Progressive is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Progressive?

Browse the Finance category to compare Progressive against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.