How to Cancel Eventbrite Organizer and Get a Refund
Eventbrite Organizer subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Eventbrite Organizer billing.
Cancel Eventbrite Organizer on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Eventbrite Organizer in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Eventbrite Organizer until the current billing period ends, then it will not renew.
Cancel Eventbrite Organizer on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Eventbrite Organizer from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Eventbrite Organizer on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Eventbrite Organizer
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Eventbrite Organizer charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Eventbrite Organizer purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Eventbrite Organizer reviewers say about charges and refunds
Of the 72 most recent 1-3 star App Store reviews of Eventbrite Organizer we analyzed, 4 mention charges, subscriptions, refunds or canceling.
★“I don’t understand I have set my event to start at 7PM it ended my ticket sales at 7AM?!! People are trying to buy tickets I can’t even edit it to say tickets are available on the door. Also I wanted to charge £8 but...”2025-10-28
★“Honestly so disappointed... This app is needed to work the sister app “EventBrite” and you can’t do anything [on and Iphone] whether it comes to cancelling tickets, or even seeing events, nothing comes up, nothing...”2018-11-06
★★“It's not possible to EDIT an event through this app! Sure I can track sales but I can make any changes to the event using this or the regular EB app, meaning I have to go back the website!! Also nearly impossible to...”2018-06-11
Counted with English keywords from the GB store, so reviews in other languages are undercounted. Mentions of order refunds or canceled orders are included. Updated 2026-10-24.
What Eventbrite Organizer users report about billing
Users frequently complain about the app being difficult to navigate and not user-friendly, with many reporting issues logging in or accessing their events. Common frustrations include the inability to edit or share events, poor customer support, and problems with refunds or payouts. Many reviewers also mention that the app lacks essential features found on the desktop version.
Summarized from 263 recent 1-3 star reviews. Read them before you renew.
Eventbrite Organizer cancellation: frequently asked questions
Does canceling Eventbrite Organizer stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Eventbrite Organizer will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Eventbrite Organizer?
Refunds are handled by Apple or Google, not by Eventbrite Organizer directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Eventbrite Organizer charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Do other Eventbrite Organizer users complain about charges or refunds?
In the 72 most recent 1-3 star App Store reviews of Eventbrite Organizer we analyzed, 4 mention charges, subscriptions, refunds or canceling. 1 mention a refund and 0 mention both canceling and being charged. If you were billed after canceling, request a refund from Apple as described above.
Why is Eventbrite Organizer still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Eventbrite Organizer as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Eventbrite Organizer account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Eventbrite Organizer app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Eventbrite Organizer right after I cancel?
No. You keep full access to Eventbrite Organizer until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.