NAB Mobile Banking

iOS

NAB

5.0

(222,058 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in NAB Mobile Banking

Users frequently complain about poor customer service, especially regarding account restrictions and lack of support through the app. Many are frustrated with the app's outdated design, lack of features like dark mode, and cluttered UI after recent updates. Technical issues, including compatibility problems with older iOS devices and frequent app crashes, are also common complaints.

Poor customer serviceHigh
Cluttered UI designHigh
No dark modeMedium

AI summary of 217 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in NAB Mobile Banking?

Negative reviews on NAB Mobile Banking cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is NAB Mobile Banking rated on App Store?

NAB Mobile Banking has an average rating of 4.8 stars from 222,058 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does NAB Mobile Banking have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For NAB Mobile Banking, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is NAB Mobile Banking worth installing in 2026?

NAB Mobile Banking is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to NAB Mobile Banking?

Browse the Finance category to compare NAB Mobile Banking against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.