How to Cancel American Airlines and Get a Refund
American Airlines subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about American Airlines billing.
Cancel American Airlines on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find American Airlines in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to American Airlines until the current billing period ends, then it will not renew.
Cancel American Airlines on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select American Airlines from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling American Airlines on its own does not stop billing, you must cancel the subscription here.
How to get a refund for American Airlines
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the American Airlines charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the American Airlines purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What American Airlines users report about billing
Users frequently complain about the American Airlines app being difficult to use, with issues like frequent crashes, login problems, and cumbersome processes. Many also report poor customer service, flight delays, and problems with seat assignments and boarding passes. Additionally, users are frustrated with unwanted push notifications and invasive data collection.
Summarized from 139 recent 1-3 star reviews. Read them before you renew.
American Airlines cancellation: frequently asked questions
Does canceling American Airlines stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date American Airlines will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from American Airlines?
Refunds are handled by Apple or Google, not by American Airlines directly. On iPhone, go to reportaproblem.apple.com, sign in, find the American Airlines charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is American Airlines still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows American Airlines as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my American Airlines account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the American Airlines app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to American Airlines right after I cancel?
No. You keep full access to American Airlines until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.