How to Cancel 모바일지로 and Get a Refund
모바일지로 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 모바일지로 billing.
Cancel 모바일지로 on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 모바일지로 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 모바일지로 until the current billing period ends, then it will not renew.
Cancel 모바일지로 on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 모바일지로 from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 모바일지로 on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 모바일지로
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 모바일지로 charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 모바일지로 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 모바일지로 users report about billing
Users frequently report login and authentication issues, including problems with verification messages not arriving and being stuck in infinite loops. Many complain about poor app functionality, such as payment errors, unresponsive buttons, and crashes when switching between apps. The interface is criticized for being unintuitive, with hidden input fields and confusing navigation.
Summarized from 392 recent 1-3 star reviews. Read them before you renew.
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모바일지로 cancellation: frequently asked questions
Does canceling 모바일지로 stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 모바일지로 will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 모바일지로?
Refunds are handled by Apple or Google, not by 모바일지로 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 모바일지로 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 모바일지로 still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 모바일지로 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 모바일지로 account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 모바일지로 app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 모바일지로 right after I cancel?
No. You keep full access to 모바일지로 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.