How to Cancel PULL&BEAR and Get a Refund
PULL&BEAR subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PULL&BEAR billing.
Cancel PULL&BEAR on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find PULL&BEAR in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to PULL&BEAR until the current billing period ends, then it will not renew.
Cancel PULL&BEAR on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select PULL&BEAR from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling PULL&BEAR on its own does not stop billing, you must cancel the subscription here.
How to get a refund for PULL&BEAR
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the PULL&BEAR charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the PULL&BEAR purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What PULL&BEAR users report about billing
Users frequently complain about poor customer service, including unresponsive support and lack of resolution for issues like missing orders or refunds. Many report problems with order reliability, such as items being out of stock after purchase, delayed or missing deliveries, and incorrect inventory updates. The app itself is criticized for technical issues like frequent logouts, glitches during navigation, and difficulties with password changes or order processing.
Summarized from 21 recent 1-3 star reviews. Read them before you renew.
PULL&BEAR cancellation: frequently asked questions
Does canceling PULL&BEAR stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PULL&BEAR will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from PULL&BEAR?
Refunds are handled by Apple or Google, not by PULL&BEAR directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PULL&BEAR charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is PULL&BEAR still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows PULL&BEAR as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my PULL&BEAR account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PULL&BEAR app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to PULL&BEAR right after I cancel?
No. You keep full access to PULL&BEAR until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.