How to Cancel jubeat（ユビート） and Get a Refund
jubeat（ユビート） subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about jubeat（ユビート） billing.
Cancel jubeat（ユビート） on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find jubeat（ユビート） in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to jubeat（ユビート） until the current billing period ends, then it will not renew.
Cancel jubeat（ユビート） on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select jubeat（ユビート） from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling jubeat（ユビート） on its own does not stop billing, you must cancel the subscription here.
How to get a refund for jubeat（ユビート）
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the jubeat（ユビート） charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the jubeat（ユビート） purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What jubeat（ユビート） users report about billing
Users complain about the game's heavy reliance on gacha mechanics to unlock songs, making progression feel slow and pay-to-win. Many report technical issues like frequent crashes, lag, and unresponsive touch controls, especially compared to the older 'jubeat plus' version. Offline play is unavailable, and the stamina system restricts gameplay unless players grind extensively.
Summarized from 406 recent 1-3 star reviews. Read them before you renew.
jubeat（ユビート） cancellation: frequently asked questions
Does canceling jubeat（ユビート） stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date jubeat（ユビート） will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from jubeat（ユビート）?
Refunds are handled by Apple or Google, not by jubeat（ユビート） directly. On iPhone, go to reportaproblem.apple.com, sign in, find the jubeat（ユビート） charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is jubeat（ユビート） still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows jubeat（ユビート） as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my jubeat（ユビート） account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the jubeat（ユビート） app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to jubeat（ユビート） right after I cancel?
No. You keep full access to jubeat（ユビート） until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.