How to Cancel Gramedia Digital: eBook and Get a Refund
Gramedia Digital: eBook subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Gramedia Digital: eBook billing.
Cancel Gramedia Digital: eBook on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Gramedia Digital: eBook in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Gramedia Digital: eBook until the current billing period ends, then it will not renew.
Cancel Gramedia Digital: eBook on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Gramedia Digital: eBook from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Gramedia Digital: eBook on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Gramedia Digital: eBook
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Gramedia Digital: eBook charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Gramedia Digital: eBook purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Gramedia Digital: eBook users report about billing
Users frequently complain about the app's poor functionality, including issues with downloading or accessing purchased books, frequent login problems, and unreliable customer service. Many also criticize the high prices of ebooks, which are often comparable to or more expensive than physical books. Additionally, the app lacks basic features like dark mode, EPUB format support, and proper zoom functionality for PDFs, making reading inconvenient.
Summarized from 397 recent 1-3 star reviews. Read them before you renew.
Gramedia Digital: eBook cancellation: frequently asked questions
Does canceling Gramedia Digital: eBook stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Gramedia Digital: eBook will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Gramedia Digital: eBook?
Refunds are handled by Apple or Google, not by Gramedia Digital: eBook directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Gramedia Digital: eBook charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Gramedia Digital: eBook still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Gramedia Digital: eBook as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Gramedia Digital: eBook account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Gramedia Digital: eBook app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Gramedia Digital: eBook right after I cancel?
No. You keep full access to Gramedia Digital: eBook until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.