SBS 고릴라
App Store · SBS I&M Co., Ltd.

How to Cancel SBS 고릴라 and Get a Refund

SBS 고릴라 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SBS 고릴라 billing.

Cancel SBS 고릴라 on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find SBS 고릴라 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to SBS 고릴라 until the current billing period ends, then it will not renew.

Cancel SBS 고릴라 on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select SBS 고릴라 from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling SBS 고릴라 on its own does not stop billing, you must cancel the subscription here.

How to get a refund for SBS 고릴라

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the SBS 고릴라 charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the SBS 고릴라 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What SBS 고릴라 users report about billing

Users frequently report the app crashes, freezes, or lags, especially during peak times or after updates. Many complain about buffering issues and poor streaming quality, particularly for podcasts and live radio. Some note missing features like AirPlay support, landscape mode, and alarm functions, while others face compatibility problems outside Korea.

Frequent crashes and freezingBuffering and streaming issuesMissing or removed features

Summarized from 43 recent 1-3 star reviews. Read them before you renew.

Better alternatives to SBS 고릴라

Highly rated Entertainment apps with the lowest share of negative reviews, from our weekly store data.

SBS 고릴라 cancellation: frequently asked questions

Does canceling SBS 고릴라 stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SBS 고릴라 will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from SBS 고릴라?

Refunds are handled by Apple or Google, not by SBS 고릴라 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SBS 고릴라 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is SBS 고릴라 still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows SBS 고릴라 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my SBS 고릴라 account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SBS 고릴라 app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to SBS 고릴라 right after I cancel?

No. You keep full access to SBS 고릴라 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for SBS 고릴라
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews