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My Verizon

My Verizon

iOS

Verizon Wireless

(5,525,316 total reviews)
Utilities
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in My Verizon

Users frequently complain about the inability to download PDF bills from the app, forcing them to use a computer. Many report the app is buggy, slow, and has broken functionality, such as unresponsive buttons or features not working as intended. Customer service is also a major pain point, with users frustrated by AI chatbots, poor support, and difficulty resolving issues.

  • Cannot download PDF billsHigh
  • Buggy and slow appHigh
  • Poor customer serviceMedium

AI summary of 282 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in My Verizon?

Negative reviews on My Verizon cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is My Verizon rated on App Store?

My Verizon has an average rating of 4.7 stars from 5,525,316 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does My Verizon have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For My Verizon, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is My Verizon worth installing in 2026?

My Verizon is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to My Verizon?

Browse the Utilities category to compare My Verizon against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.