How to Cancel VideoConverterPro and Get a Refund
VideoConverterPro subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about VideoConverterPro billing.
Cancel VideoConverterPro on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find VideoConverterPro in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to VideoConverterPro until the current billing period ends, then it will not renew.
Cancel VideoConverterPro on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select VideoConverterPro from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling VideoConverterPro on its own does not stop billing, you must cancel the subscription here.
How to get a refund for VideoConverterPro
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the VideoConverterPro charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the VideoConverterPro purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What VideoConverterPro users report about billing
Users frequently report that the app fails to perform basic functions like converting specific file formats (VOB, DVD) despite advertising support for them. Many complain about crashes, poor usability with confusing interfaces, and features that worked in trial versions but not in the paid app. Several mention wasted money due to lack of functionality or poor customer support.
Summarized from 14 recent 1-3 star reviews. Read them before you renew.
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VideoConverterPro cancellation: frequently asked questions
Does canceling VideoConverterPro stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date VideoConverterPro will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from VideoConverterPro?
Refunds are handled by Apple or Google, not by VideoConverterPro directly. On iPhone, go to reportaproblem.apple.com, sign in, find the VideoConverterPro charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is VideoConverterPro still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows VideoConverterPro as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my VideoConverterPro account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the VideoConverterPro app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to VideoConverterPro right after I cancel?
No. You keep full access to VideoConverterPro until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.