How to Cancel Vimeo and Get a Refund
Vimeo subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Vimeo billing.
Cancel Vimeo on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Vimeo in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Vimeo until the current billing period ends, then it will not renew.
Cancel Vimeo on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Vimeo from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Vimeo on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Vimeo
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Vimeo charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Vimeo purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Vimeo users report about billing
Users frequently complain about the Vimeo app being buggy, with issues like crashes, failed searches, and playback problems. Many also express frustration with the app’s functionality, such as broken AirPlay support, poor video quality, and difficulty uploading or downloading videos. Additionally, there are complaints about intrusive features, like forced account creation and unwanted closed captions.
Summarized from 175 recent 1-3 star reviews. Read them before you renew.
Vimeo cancellation: frequently asked questions
Does canceling Vimeo stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Vimeo will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Vimeo?
Refunds are handled by Apple or Google, not by Vimeo directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Vimeo charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Vimeo still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Vimeo as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Vimeo account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Vimeo app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Vimeo right after I cancel?
No. You keep full access to Vimeo until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.