How to Cancel Rogers Smart Home Monitoring and Get a Refund
Rogers Smart Home Monitoring subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Rogers Smart Home Monitoring billing.
Cancel Rogers Smart Home Monitoring on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Rogers Smart Home Monitoring in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Rogers Smart Home Monitoring until the current billing period ends, then it will not renew.
Cancel Rogers Smart Home Monitoring on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Rogers Smart Home Monitoring from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Rogers Smart Home Monitoring on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Rogers Smart Home Monitoring
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Rogers Smart Home Monitoring charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Rogers Smart Home Monitoring purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
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Rogers Smart Home Monitoring cancellation: frequently asked questions
Does canceling Rogers Smart Home Monitoring stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Rogers Smart Home Monitoring will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Rogers Smart Home Monitoring?
Refunds are handled by Apple or Google, not by Rogers Smart Home Monitoring directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Rogers Smart Home Monitoring charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Rogers Smart Home Monitoring still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Rogers Smart Home Monitoring as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Rogers Smart Home Monitoring account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Rogers Smart Home Monitoring app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Rogers Smart Home Monitoring right after I cancel?
No. You keep full access to Rogers Smart Home Monitoring until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.