How to Cancel Microsoft Excel and Get a Refund
Microsoft Excel subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Microsoft Excel billing.
Cancel Microsoft Excel on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Microsoft Excel in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Microsoft Excel until the current billing period ends, then it will not renew.
Cancel Microsoft Excel on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Microsoft Excel from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Microsoft Excel on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Microsoft Excel
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Microsoft Excel charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Microsoft Excel purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Microsoft Excel reviewers say about charges and refunds
Of the 369 most recent 1-3 star App Store reviews of Microsoft Excel we analyzed, 78 mention charges, subscriptions, refunds or canceling.
★★“I’m really disappointed with how complicated the subscription process is getting, and how many free features have been taken away. Even with the price, I’m not seeing any additional functionality or features that make...”2026-10-27
★“I have tried to upgrade my subscription and the page gets rebooted and no one answers the phone contact!”2026-10-27
★“Bought a lifetime license to Microsoft Office. Now they want to charge a monthly subscription. All work and excel documents can only be read or printed, not even modified. They also won’t let any new documents be...”2026-10-26
Counted with English keywords from the US store, so reviews in other languages are undercounted. Mentions of order refunds or canceled orders are included. Updated 2026-10-30.
What Microsoft Excel users report about billing
Users frequently complain about Microsoft Excel being slow and laggy, especially on Mac devices. Many report frequent crashes, memory issues, and bugs that disrupt their work. Additionally, there are complaints about the high cost, mandatory subscription for saving files, and incomplete features compared to the Windows version.
Summarized from 160 recent 1-3 star reviews. Read them before you renew.
Better alternatives to Microsoft Excel
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Microsoft Excel cancellation: frequently asked questions
Does canceling Microsoft Excel stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Microsoft Excel will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Microsoft Excel?
Refunds are handled by Apple or Google, not by Microsoft Excel directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Microsoft Excel charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Do other Microsoft Excel users complain about charges or refunds?
In the 369 most recent 1-3 star App Store reviews of Microsoft Excel we analyzed, 78 mention charges, subscriptions, refunds or canceling. 1 mention a refund and 1 mention both canceling and being charged. If you were billed after canceling, request a refund from Apple as described above.
Why is Microsoft Excel still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Microsoft Excel as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Microsoft Excel account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Microsoft Excel app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Microsoft Excel right after I cancel?
No. You keep full access to Microsoft Excel until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.