How to Cancel Aruba Firma Digitale and Get a Refund
Aruba Firma Digitale subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Aruba Firma Digitale billing.
Cancel Aruba Firma Digitale on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Aruba Firma Digitale in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Aruba Firma Digitale until the current billing period ends, then it will not renew.
Cancel Aruba Firma Digitale on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Aruba Firma Digitale from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Aruba Firma Digitale on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Aruba Firma Digitale
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Aruba Firma Digitale charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Aruba Firma Digitale purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Aruba Firma Digitale users report about billing
Users frequently report the app crashes or freezes during use, especially when attempting to sign documents. Many complain about incorrect credential errors despite entering the right details, and the app is described as slow or unresponsive during file loading and signing processes.
Summarized from 79 recent 1-3 star reviews. Read them before you renew.
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Aruba Firma Digitale cancellation: frequently asked questions
Does canceling Aruba Firma Digitale stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Aruba Firma Digitale will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Aruba Firma Digitale?
Refunds are handled by Apple or Google, not by Aruba Firma Digitale directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Aruba Firma Digitale charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Aruba Firma Digitale still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Aruba Firma Digitale as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Aruba Firma Digitale account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Aruba Firma Digitale app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Aruba Firma Digitale right after I cancel?
No. You keep full access to Aruba Firma Digitale until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.