Is My Optus Safe for Kids?
Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Optus Mobile.
What My Optus's age rating means
My Optus holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.
What parents and users report about My Optus
Users frequently complain about poor customer service, including slow and unhelpful chat support, unresolved billing issues, and difficulty canceling subscriptions. Many report app glitches, such as login problems, freezing, and incorrect data displays, especially with roaming usage. Network coverage and speed issues are also common, particularly outside city areas.
Summarized from 214 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with My Optus
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove My Optus if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall My Optus on your child's device.
My Optus for kids: frequently asked questions
Is My Optus safe for kids?
My Optus carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.
What age rating does My Optus have?
The App Store rates My Optus as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use My Optus safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove My Optus from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find My Optus and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.