How to Cancel nextbike – Bike Sharing and Get a Refund
nextbike – Bike Sharing subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about nextbike – Bike Sharing billing.
Cancel nextbike – Bike Sharing on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find nextbike – Bike Sharing in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to nextbike – Bike Sharing until the current billing period ends, then it will not renew.
Cancel nextbike – Bike Sharing on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select nextbike – Bike Sharing from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling nextbike – Bike Sharing on its own does not stop billing, you must cancel the subscription here.
How to get a refund for nextbike – Bike Sharing
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the nextbike – Bike Sharing charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the nextbike – Bike Sharing purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What nextbike – Bike Sharing users report about billing
Users frequently complain about unexpected €20 service fees for incorrect parking, even when bikes are returned properly. Many report technical issues with the app, including registration problems, payment method errors, and inaccurate GPS tracking. Additionally, the bikes are often described as poorly maintained or defective.
Summarized from 168 recent 1-3 star reviews. Read them before you renew.
nextbike – Bike Sharing cancellation: frequently asked questions
Does canceling nextbike – Bike Sharing stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date nextbike – Bike Sharing will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from nextbike – Bike Sharing?
Refunds are handled by Apple or Google, not by nextbike – Bike Sharing directly. On iPhone, go to reportaproblem.apple.com, sign in, find the nextbike – Bike Sharing charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is nextbike – Bike Sharing still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows nextbike – Bike Sharing as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my nextbike – Bike Sharing account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the nextbike – Bike Sharing app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to nextbike – Bike Sharing right after I cancel?
No. You keep full access to nextbike – Bike Sharing until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.