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HMRC

HMRC

iOS

HMRC

(251,951 total reviews)
Finance
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in HMRC

Users frequently report technical issues with the app, including login problems, Face ID failures, and payment processing errors. Many find the app difficult to navigate and complain about unclear tax calculations or incorrect amounts. Additionally, there are frustrations with the app's invasive identity verification process and lack of user-friendly design.

  • Login and Face ID issuesHigh
  • Payment processing errorsHigh
  • Unclear tax calculationsMedium

AI summary of 250 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in HMRC?

Negative reviews on HMRC cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is HMRC rated on App Store?

HMRC has an average rating of 4.8 stars from 251,951 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does HMRC have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For HMRC, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is HMRC worth installing in 2026?

HMRC is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to HMRC?

Browse the Finance category to compare HMRC against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.