How to Cancel クラッシュ・オブ・クラン (Clash of Clans) and Get a Refund
クラッシュ・オブ・クラン (Clash of Clans) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about クラッシュ・オブ・クラン (Clash of Clans) billing.
Cancel クラッシュ・オブ・クラン (Clash of Clans) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find クラッシュ・オブ・クラン (Clash of Clans) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to クラッシュ・オブ・クラン (Clash of Clans) until the current billing period ends, then it will not renew.
Cancel クラッシュ・オブ・クラン (Clash of Clans) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select クラッシュ・オブ・クラン (Clash of Clans) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling クラッシュ・オブ・クラン (Clash of Clans) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for クラッシュ・オブ・クラン (Clash of Clans)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the クラッシュ・オブ・クラン (Clash of Clans) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the クラッシュ・オブ・クラン (Clash of Clans) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What クラッシュ・オブ・クラン (Clash of Clans) users report about billing
Users frequently report the game getting stuck on loading screens, even with stable internet. Many complain about account recovery issues, including failed logins and lost progress. Other common frustrations include slow performance after updates, unfair matchmaking, and bugs disrupting gameplay.
Summarized from 235 recent 1-3 star reviews. Read them before you renew.
クラッシュ・オブ・クラン (Clash of Clans) cancellation: frequently asked questions
Does canceling クラッシュ・オブ・クラン (Clash of Clans) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date クラッシュ・オブ・クラン (Clash of Clans) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from クラッシュ・オブ・クラン (Clash of Clans)?
Refunds are handled by Apple or Google, not by クラッシュ・オブ・クラン (Clash of Clans) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the クラッシュ・オブ・クラン (Clash of Clans) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is クラッシュ・オブ・クラン (Clash of Clans) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows クラッシュ・オブ・クラン (Clash of Clans) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my クラッシュ・オブ・クラン (Clash of Clans) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the クラッシュ・オブ・クラン (Clash of Clans) app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to クラッシュ・オブ・クラン (Clash of Clans) right after I cancel?
No. You keep full access to クラッシュ・オブ・クラン (Clash of Clans) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.