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My Telstra

My Telstra

iOS

Telstra Corporation Ltd

(412,285 total reviews)
Utilities
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in My Telstra

Users report frequent bugs and glitches in the app, making basic functions like logging in, paying bills, or managing accounts difficult or impossible. Many complain about poor customer service, with long wait times and unhelpful responses. The app's recent updates have removed useful features and introduced new problems, frustrating long-time users.

  • Buggy and glitchy appHigh
  • Poor customer serviceHigh
  • Missing or removed featuresMedium

AI summary of 27 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in My Telstra?

Negative reviews on My Telstra cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is My Telstra rated on App Store?

My Telstra has an average rating of 4.2 stars from 412,285 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does My Telstra have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For My Telstra, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is My Telstra worth installing in 2026?

My Telstra is well-rated overall with 4.2 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to My Telstra?

Browse the Utilities category to compare My Telstra against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.