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Akbank Mobile

Akbank Mobile

iOS

Akbank T.A.S

(1,730,178 total reviews)
Finance
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in Akbank Mobile

Users frequently report technical issues with the app, including login problems, non-functional features like QR payments and NFC, and unresponsive customer service. Many complain about high fees for transactions and EFTs, as well as misleading credit offers and promotions. The app's interface is often described as confusing and poorly designed compared to other banking apps.

  • Technical glitches and bugsHigh
  • High transaction feesHigh
  • Poor customer serviceMedium

AI summary of 146 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Akbank Mobile?

Negative reviews on Akbank Mobile cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Akbank Mobile rated on App Store?

Akbank Mobile has an average rating of 4.8 stars from 1,730,178 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Akbank Mobile have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Akbank Mobile, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Akbank Mobile worth installing in 2026?

Akbank Mobile is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Akbank Mobile?

Browse the Finance category to compare Akbank Mobile against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.