Is Service NSW Safe for Kids?
Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Service NSW.
What Service NSW's age rating means
Service NSW holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.
What parents and users report about Service NSW
Users frequently report issues with authentication, including multi-factor authentication problems and login loops. Many find the app glitchy, with errors and crashes preventing access to essential services. Additionally, users are frustrated by the lack of functionality for digital IDs, card management, and updating personal information.
Summarized from 353 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with Service NSW
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Service NSW if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Service NSW on your child's device.
Service NSW for kids: frequently asked questions
Is Service NSW safe for kids?
Service NSW carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.
What age rating does Service NSW have?
The App Store rates Service NSW as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use Service NSW safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove Service NSW from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Service NSW and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.