How to Cancel AWS Console and Get a Refund
AWS Console subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about AWS Console billing.
Cancel AWS Console on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find AWS Console in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to AWS Console until the current billing period ends, then it will not renew.
Cancel AWS Console on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select AWS Console from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling AWS Console on its own does not stop billing, you must cancel the subscription here.
How to get a refund for AWS Console
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the AWS Console charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the AWS Console purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What AWS Console reviewers say about charges and refunds
Of the 119 most recent 1-3 star App Store reviews of AWS Console we analyzed, 7 mention charges, subscriptions, refunds or canceling.
★★★“Seems to have most things I need. Can’t figure that out how to subscribe/monitor a channel. The biggest downer so far is that I have to log in each time. After the daily initial login (with cached credentials), it still...”2024-08-22
★“Use it for a few minutes and you’ll find: 1) Many bugs. Example, the S3 object versions detail view totally doesn’t load. Another example, in the menu, select ‘Rate our app’ and it takes you nowhere. 2) Totally off the...”2019-02-24
★“Basically no functionality. I would at least like to see billing stats etc”2019-01-06
Counted with English keywords from the US store, so reviews in other languages are undercounted. Mentions of order refunds or canceled orders are included. Updated 2026-10-29.
What AWS Console users report about billing
Users frequently complain about login issues, including problems with 2FA, hardware tokens like YubiKey, and session timeouts. The app is criticized for lacking essential features such as S3 uploads, Lightsail support, and role switching. Many users also report frequent crashes and a frustrating user experience.
Summarized from 39 recent 1-3 star reviews. Read them before you renew.
AWS Console cancellation: frequently asked questions
Does canceling AWS Console stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date AWS Console will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from AWS Console?
Refunds are handled by Apple or Google, not by AWS Console directly. On iPhone, go to reportaproblem.apple.com, sign in, find the AWS Console charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Do other AWS Console users complain about charges or refunds?
In the 119 most recent 1-3 star App Store reviews of AWS Console we analyzed, 7 mention charges, subscriptions, refunds or canceling. 0 mention a refund and 0 mention both canceling and being charged. If you were billed after canceling, request a refund from Apple as described above.
Why is AWS Console still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows AWS Console as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my AWS Console account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the AWS Console app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to AWS Console right after I cancel?
No. You keep full access to AWS Console until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.