Dillons
App Store · The Kroger Co.

How to Cancel Dillons and Get a Refund

Dillons subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Dillons billing.

Cancel Dillons on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Dillons in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Dillons until the current billing period ends, then it will not renew.

Cancel Dillons on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Dillons from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Dillons on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Dillons

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Dillons charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Dillons purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Dillons users report about billing

Users frequently complain about the app's poor functionality, including frequent crashes, slow loading times, and features that stop working after updates. Many reviewers express frustration with the shopping list feature becoming harder to use, and issues with logging in or accessing coupons. The app's updates often introduce new bugs or remove useful features, leading to a frustrating user experience.

Shopping list functionality brokenApp crashes or freezes oftenLogin or access issues

Summarized from 330 recent 1-3 star reviews. Read them before you renew.

Dillons cancellation: frequently asked questions

Does canceling Dillons stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Dillons will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Dillons?

Refunds are handled by Apple or Google, not by Dillons directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Dillons charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Dillons still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Dillons as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Dillons account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Dillons app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Dillons right after I cancel?

No. You keep full access to Dillons until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Dillons
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