How to Cancel 롯데시네마 and Get a Refund
롯데시네마 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 롯데시네마 billing.
Cancel 롯데시네마 on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 롯데시네마 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 롯데시네마 until the current billing period ends, then it will not renew.
Cancel 롯데시네마 on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 롯데시네마 from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 롯데시네마 on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 롯데시네마
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 롯데시네마 charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 롯데시네마 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 롯데시네마 users report about billing
Users frequently report issues with logging in, including automatic logouts and problems with social media logins. Many complain about frequent and unnecessary app updates that disrupt usage. Payment errors, seat selection problems, and app crashes are also common frustrations.
Summarized from 286 recent 1-3 star reviews. Read them before you renew.
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롯데시네마 cancellation: frequently asked questions
Does canceling 롯데시네마 stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 롯데시네마 will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 롯데시네마?
Refunds are handled by Apple or Google, not by 롯데시네마 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 롯데시네마 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 롯데시네마 still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 롯데시네마 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 롯데시네마 account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 롯데시네마 app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 롯데시네마 right after I cancel?
No. You keep full access to 롯데시네마 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.