Is Luum Safe for Kids?
Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with HealthEquity.
What Luum's age rating means
Luum holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.
What parents and users report about Luum
Users frequently report app crashes, especially when trying to access Lyft codes or manage parking reservations. Many complain about login issues, white screens, or being unable to use basic functions after updates. The app is also criticized for poor UI design, unreliable performance, and lack of responsiveness to bug reports.
Summarized from 42 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with Luum
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Luum if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Luum on your child's device.
Luum for kids: frequently asked questions
Is Luum safe for kids?
Luum carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.
What age rating does Luum have?
The App Store rates Luum as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use Luum safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove Luum from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Luum and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.