Qantas Airways

iOS

Qantas Airways Limited

5.0

(116,113 total reviews)

Travel

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Negative Reviews

negative reviews found

What users complain about in Qantas Airways

Users frequently report technical issues with the Qantas Airways app, including crashes, freezing, and login problems. Many complain about poor functionality, such as missing features, forced redirects to the website, and inability to manage bookings or earn points. Customer service is also criticized for being unhelpful and slow to resolve issues.

App crashes or freezesHigh
Poor customer serviceHigh
Missing or broken featuresMedium

AI summary of 353 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Qantas Airways?

Negative reviews on Qantas Airways cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Qantas Airways rated on App Store?

Qantas Airways has an average rating of 4.7 stars from 116,113 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Qantas Airways have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Qantas Airways, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Qantas Airways worth installing in 2026?

Qantas Airways is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Qantas Airways?

Browse the Travel category to compare Qantas Airways against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.