How to Cancel NordPass Password Manager and Get a Refund
NordPass Password Manager subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about NordPass Password Manager billing.
Cancel NordPass Password Manager on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find NordPass Password Manager in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to NordPass Password Manager until the current billing period ends, then it will not renew.
Cancel NordPass Password Manager on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select NordPass Password Manager from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling NordPass Password Manager on its own does not stop billing, you must cancel the subscription here.
How to get a refund for NordPass Password Manager
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the NordPass Password Manager charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the NordPass Password Manager purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What NordPass Password Manager users report about billing
Users complain that NordPass has shifted from a standalone desktop app to a browser extension, which many find less functional and inconvenient. Frequent issues include unreliable autofill, constant login prompts, and lack of Touch ID support on Safari. Many also report poor customer support and difficulty uninstalling the app.
Summarized from 45 recent 1-3 star reviews. Read them before you renew.
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NordPass Password Manager cancellation: frequently asked questions
Does canceling NordPass Password Manager stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date NordPass Password Manager will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from NordPass Password Manager?
Refunds are handled by Apple or Google, not by NordPass Password Manager directly. On iPhone, go to reportaproblem.apple.com, sign in, find the NordPass Password Manager charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is NordPass Password Manager still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows NordPass Password Manager as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my NordPass Password Manager account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the NordPass Password Manager app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to NordPass Password Manager right after I cancel?
No. You keep full access to NordPass Password Manager until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.