How to Cancel Cosmo AI：Hair・Edit Photo・Video and Get a Refund
Cosmo AI：Hair・Edit Photo・Video subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Cosmo AI：Hair・Edit Photo・Video billing.
Cancel Cosmo AI：Hair・Edit Photo・Video on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Cosmo AI：Hair・Edit Photo・Video in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Cosmo AI：Hair・Edit Photo・Video until the current billing period ends, then it will not renew.
Cancel Cosmo AI：Hair・Edit Photo・Video on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Cosmo AI：Hair・Edit Photo・Video from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Cosmo AI：Hair・Edit Photo・Video on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Cosmo AI：Hair・Edit Photo・Video
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Cosmo AI：Hair・Edit Photo・Video charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Cosmo AI：Hair・Edit Photo・Video purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Cosmo AI：Hair・Edit Photo・Video users report about billing
Users are frustrated with recent updates that removed or restricted previously available features, turning the app into a more modeling-focused tool with heavy paywalls. Many complain about being charged unexpectedly or unable to use features they already paid for, with subscription cancellations being difficult or impossible. The app's AI effects are often criticized as unrealistic, basic, or not worth the cost.
Summarized from 148 recent 1-3 star reviews. Read them before you renew.
Cosmo AI：Hair・Edit Photo・Video cancellation: frequently asked questions
Does canceling Cosmo AI：Hair・Edit Photo・Video stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Cosmo AI：Hair・Edit Photo・Video will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Cosmo AI：Hair・Edit Photo・Video?
Refunds are handled by Apple or Google, not by Cosmo AI：Hair・Edit Photo・Video directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Cosmo AI：Hair・Edit Photo・Video charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Cosmo AI：Hair・Edit Photo・Video still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Cosmo AI：Hair・Edit Photo・Video as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Cosmo AI：Hair・Edit Photo・Video account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Cosmo AI：Hair・Edit Photo・Video app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Cosmo AI：Hair・Edit Photo・Video right after I cancel?
No. You keep full access to Cosmo AI：Hair・Edit Photo・Video until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.