How to Cancel Travy and Get a Refund
Travy subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Travy billing.
Cancel Travy on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Travy in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Travy until the current billing period ends, then it will not renew.
Cancel Travy on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Travy from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Travy on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Travy
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Travy charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Travy purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Travy users report about billing
Users frequently report that their travel footprints (recorded routes) disappear unexpectedly, especially after changing devices. Many complain about poor battery life due to constant location tracking and unnecessary Dynamic Island usage. The app's map features are criticized for lacking detailed pins, showing duplicate or irrelevant spots, and not retaining historical data for useful reference.
Summarized from 48 recent 1-3 star reviews. Read them before you renew.
Travy cancellation: frequently asked questions
Does canceling Travy stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Travy will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Travy?
Refunds are handled by Apple or Google, not by Travy directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Travy charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Travy still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Travy as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Travy account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Travy app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Travy right after I cancel?
No. You keep full access to Travy until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.