Is ChatGPT Legit & Safe?
With 4.8 stars across 844,634 ratings, ChatGPT is an established app on the App Store. The 1-3 star reviews below show the specific issues some users hit, not red flags about the app itself.
- On the App Store since
- May 2023
- Last updated
- November 10, 2026
- Price
- Free
- Age rating
- 12+
- Developer
- OpenAI OpCo, LLC
Based on public App Store data and user reviews. Not affiliated with OpenAI OpCo, LLC.
Do ChatGPT reviewers call it a scam?
Out of the 86 most recent 1-3 star App Store reviews of ChatGPT we analyzed. These words also cover reviews about scammers or fake profiles on the app, not only claims that the app itself is a scam, so read the complaints before drawing a conclusion.
Counted with English keywords from the ES store, so reviews in other languages are undercounted. Updated 2026-11-11.
What users complain about in ChatGPT
Users frequently complain about strict usage limits, even with paid subscriptions, and find the app's restrictions illogical or overly cautious. Many report frustration with the AI avoiding direct answers, providing incorrect information, or failing to remember workflows. Technical issues like app freezing, slow performance, and image generation limits are also common complaints.
Summarized from 127 recent 1-3 star reviews.
ChatGPT: frequently asked questions
Is ChatGPT legit?
ChatGPT is a legitimate app listed on the App Store with a 4.8 star rating from 844,634 ratings. "Legit" and "good for you" are different questions: the 1-3 star reviews below show where real users run into trouble.
Is ChatGPT safe to download?
ChatGPT is distributed through the official App Store, which screens apps before listing. The main safety questions for most users are around subscriptions, data permissions, and billing. The negative reviews below surface those concerns when users report them.
Is ChatGPT a scam?
ChatGPT is a real, store-listed app rather than a scam link. As with any app, scan the negative reviews below for billing or subscription complaints so there are no surprises after install. In the 86 most recent 1-3 star reviews we analyzed, 0 use the words scam, scammer, fraud, fake or rip-off, and 2 mention charges, subscriptions, refunds or canceling.
Why does ChatGPT have negative reviews?
Even well-rated apps collect 1-3 star reviews when users hit specific friction: crashes, paywalls, account issues, or missing features. The reviews below group these complaints so you can judge whether they affect your use case.
Should I download ChatGPT?
For most users, ChatGPT is a safe choice given its 4.8 star rating. Skim the negative reviews below to check the edge cases (regional limits, payment methods) that the high average hides.